SERVICE DESCRIPTION - PLEASE READ IN FULL!
Coppell TV Repair offers REPAIR SERVICE for the power supply board used in SAMSUNG HPS4233X/XAA as shown on the picture.
REPAIR SERVICE means that you have to send us your malfunctioning board which we will test, attempt to repair, test again and return back to you.
The power supply can fail in several different ways and cause several different failure symptoms:
- Completely dead TV - no standby indication, no response to any power on commands
- TV clicks once upon turning on, then clicks back off or , sometimes, may hold on for a few seconds and the display may even come for a short while, then again shut itself off
Neither of those are certain indications of a bad power supply board though as they can also be caused by other failures in the TV.
Testing the board manually is a preferred while still not 100% reliable way to tell if there is a problem with it. Look at our blog for information on how you can manually test the power supply board alone.
Typical processing time for the repair is within two business days; if we have any probems that require more time (be it overload or technical problems) we will contact you with an update and request for more time.
We have a fairly high success ratio, but we still do not guarantee success; if we can't get the board to work, though, you will not need to pay.
Presently we do not charge in advance for repair services.
Instead, once the board(s) are received, tested, found to be defective, serviced and tested again to success we send a payment request to the customer.
If something along the process - such as unexpected difficulty or finding a board to be functional - arises we contact the customer via email and/or phone and disscuss options.
Minimal charge / diagnostic fee
If a board arrives and is determined to be functional we charge up to $25 for diagnostic fee.
For explanation of why do we do that please read this article.
We ask that the board arrives here in good physical condition and without traces of tampering. If someone (other than us, that is) has already attempted to service the board then please contact us with a description/pictures and do not directly place an order. We reserve the right to refuse service to boards that have signs of repair attempts.
If you have any questions do not hesitate to ask.